1. Put Them Where People Decide
On the profile first, then everywhere else.
Google profile
Website landing pages
Estimate emails
Frequently asked questions
Pick the one change you can measure this month, and leave the rest until it sticks.
A review nobody reads does not win the next job.

On the profile first, then everywhere else.
Pick the one change you can measure this month, and leave the rest until it sticks.
Actionable ideas to help you manage your shop, serve customers better, and grow with confidence.

Getting more customer reviews does not have to feel uncomfortable. With the right timing, a simple follow-up process, and clear communication, repair shops can make it easier for customers to share feedback.

No new reviews for a month is a process problem.

Most staff avoid asking because nobody told them how.